Orgasmic Deals Customer-Friendly Return Policy
– 30 Days Return Guarantee
Everything we ship from our warehouse is brand new, just as we received it from the manufacturer.
To ensure high-quality standards, we check every product (outer package) before packaging and shipping. Despite this, unfortunately, sometimes some products arrive defected (manufacturer defects or defects occur during transport).
BUT DO NOT WORRY
In situations like this, we are happy to ship you a replacement.
FREE RETURN SHIPPING is also available for customers who receive defected product or do not receive the correct item. If you believe you’ve received defective or an incorrect adult sex toy, contact us and we will then send you a Free Return Shipping Label.
– Changed your mind on your purchase (unwanted item)
We’ve got you covered also in situations like this.
Our return policy is customer-oriented. That`s why your purchase is protected with 30 days money-back guarantee on your order.
Due to health code regulations, unwanted items must be returned in unopened and original shipping package. We hope that you understand that no one wants to come in touch with potentially used sex toys. This is dangerous and STD can be spread because of this.
If your order has shipped and you no longer want it, once received, please DO NOT OPEN THE PACKAGE and please contact us so we will be able to assist you and make the whole process easy and pleasant.
After your package has arrived at our facility, we will processes it within 7 business days. We process returns in the order they are received. Once we do, we will send you an email confirmation immediately after your refund is issued. We will issue you a full refund, minus shipping fees.