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FAQ

The purchase one of our product is just the beginning of a long-lasting relationship between us and our customer. Be it product knowledge, or help planing your next hot night, if you need us for any reason, we urge you to reach us through bellow contact form.

In the meantime, here’s a list of questions we’re frequently asked, with some helpful answers.

It’s as easy as search, inquire, order, receive

Pick the productAdd it into the cartFill In the addressSend Inquiry and you will get UNBEATABLE OFFER directly on your Email.

You can bet your bottom dollar on it. Why don’t you try it out, you’ve got nothing to lose.

The Orgasmic Deals team moves faster than a pack of hungry hippos. You’ll typically get your offer in between 1-10 hours and no longer than a day.

Our ninjas will package, process and ship your order on the same day, and no later than the next business day.

We know you can’t wait to get it on. All orders will be received within 2 to 7 business days.

All OrgasmicDeals orders are discreetly packaged in either a plain brown box or padded bubble mailer, depending on your items. We use brown boxes for orders with multiple items and our larger sex toys. Bubble mailers are saved for smaller items, such as lingerie, lubes and adult movies.

All products are shipped in well packaged, 100% discreet package, directly from one of our USA warehouse, so you will get your package as fast as possible.

All of the products on Orgasmic Deals are guaranteed to be authentic and FDA approved.

You’re guaranteed a superior manufacturer’s warranty on any one of the 15,000+ products we stock.

We offer a free returns policy on any item received with a defect or damage.

To take advantage of your free return, reach out to our team immediately. We’ll send you a free return shipping label to get your product shipped back to us at no cost to you.

If you’ve received a defective product, reach out to our team immediately. We’ll get started on walking you through the process of shipping out a brand new item at no cost to you.

In order to ensure that all of our buyers qualify for Buyer Protection, we only accept payment through PayPal.

PayPal allows you to complete your purchase quickly and securely. It offers a variety of payment options including all the major debit and credit card carriers.

You can make a purchase also without having a Paypal account.

Charges on your PayPal/credit card will show “Frangi” as the merchant.

Because we want to keep it simple and cheap there is only 1 shipping method available at this time.

And this is Standard shipping.

Our shipping software will then pick the most affordable and shipping method.

We are shipping with:

  • USPS
  • UPS
  • FedEx
  • Dhl
  • OnTrac

Delivery times for standard shipping vary from  2-8 business days (depending on your location), but on average 80% of packages arrive in 4 to 7 business days.

If you are in the hurry, please contact us before purchase and send us your address, name of products that you would like to purchase and we will check if we can upgrade your shipping speed for free or will send you information about additional shipping fees for express shipping.

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Yes, we can ship you order international, Please contact us and share with us your address, and products that you would like to order, and we will send you up to date shipping fees for your order.

Yes, we can ship you order to , Hawaii, Alaska  or APOs Please contact us and share with us your address, and products that you would like to order, and we will send you up to date shipping fees for your order.

Shipping fees:

Weight Shipping and Packaging Fees
From 0.0 to 0.50 lbs $5.99
From 0.1 to 0.99 lbs $6.99
From 1 to 1.99 lbs $9.99
From 2 to 2.99 lbs $10.45
From 3 to 3.99 lbs $11.99
From 4 to 4.99 lbs $12.99
From 5 to 5.99 lbs $14.99
From 6 to 6.99 lbs $15.99
From 7 to 7.99 lbs $16.45
From 8 to 8.99 lbs $16.99

Our mission is to be the champion of customers who want real products, high-quality products that are truly authentic and exceed expectations.

Because we believe that every costumer should get authentic and quality product, made from FDA approved materials which are not harmful for your body and health, we are committed to offer you ONLY authentic products, you can count on.

95% of manufacturers with whom we cooperate offer product registration on their website.

We are so confident that you will also get our LIFETIME SUPPORT for all products sold through OrgasmicDeals store.

30 Days Return Guarantee

Everything we ship from our warehouse is brand new, just as we received it from the manufacturer.

To ensure high quality standards, we check each and every product (outer package) before packaging and shipping. Despite this, unfortunately sometimes some products arrive defected (manufacturer defects or defects occur during transport).

BUT DO NOT WORRY

In situations like this, we are happy to ship you a replacement.

FREE RETURN SHIPPING is also available for customers who receive defected product or do not receive the correct item. If you believe you’ve received defective or an incorrect item, contact us  and we will then send you a Free Return Shipping Label.

Changed your mind on your purchase (Unwanted item)

We’ve got you covered also in situations like this.

We offer you a 30 days money back guarantee on your order.

Due to health code regulations unwanted items must be returned in unopened and original shipping package. We hope that you understand that no one want to come in touch with potentially used sex toy. This is dangerous and STD can be spread because of this

If your order has shipped and you no longer want it, once received, please DO NOT OPEN THE PACKAGE and please contact us so we will be able to assist you and make whole process easy and pleasant.

After your package have arrived at our facility, we will processes it within 7 business days. We process returns in the order they are received. Once we do, we will send you an email confirmation immediately after your refund is issued. We will issue you a full refund, minus shipping fees.

Go to the Policy Page to view the terms and condition. Policy Page.

Please feel free to contact us by sending us a message below:

If order is more than 5 business day overdue, customer need to contact us and we will help them.